The actual Privacy Policy of the administration of the www.rigel-experiences.com website (further – “Website”) reports about conditions of the circulation of information with limited access and personal data of users on the Website. Administration of the Website is the enterprise registered according to the legislation of Namibia, Rigel Consulting and Tour Facilitator CC (Registered in Namibia at Unit 3, 2nd floor, Ausspann Plaza, Dr Agostinho Neta Road, Ausspannplatz, Windhoek. Company registration number: 208386). The site administration is a personal data operator.
Please read this Privacy Policy carefully because use of the Website implies full acceptance of its terms and conditions.
As a user of the Website, you grant the administration of the Website the right to receive, store and process your personal data.
Consent to storage and processing of personal data has an unlimited validity period. Personal user data can be processed and stored for the entire duration of the operator’s personal business data, after which personal data will be destroyed due to the expiration of their shelf life.
INFORMATION WE COLLECT
We may have the following information about you:
- Information that you provide when ordering services from the Contractor: last name, first name, e-mail address, telephone number, information about the selected service, etc.;
- The information and information that the Contractor receives in the course of providing services to the Tourist, in particular the data of identification documents of the Tourist;
- Data automatically generated as a result of using the Website: date and time of visit to the Website, website usage data, browsed pages, links, search queries, cookies, etc.;
- Information about the technologies that you use to access the Website: the ISP, IP address, features and settings of electronic devices and software used to access our website.
- Data collected by Google Analytics, Facebook Business Manager, data necessary for the operation of ad targeting services.
PURPOSE OF USING DATA
We use the data for the following purposes:
- To identify the user of the Website;
- To send email (notification of news, promotions and special offers). You can always opt out by clicking on the unsubscribe link in the email;
- For the conclusion of electronic contracts, acceptance of a public offer;
- For direct provision of tourism services;
- To improve the service quality of the Contractor;
- Promotion of the Contractor’s services through direct contacts with the personal data subject;
- To store information in a CRM system (customer database) for internal processing by the website administration.
The administration of the Website has the right to engage other companies or individuals to provide services and organise advertising campaigns. These companies can also access part of your personal information only to the extent that it is necessary to provide services, and they do not have the right to use it for any other purpose.
The website uses cookies and data about visitors to the Google Analytics service. Using the data, information about the actions of visitors on the site is collected in order to improve its content, improve the functionality of the site and, as a result, create high-quality content and services for visitors. You can change your browser settings at any time so that your browser blocks all cookies or notifies you when you send them.
Thanks to the obtained personal data, we can support, improve, and develop existing services.
The Administration of the Website does not sell, transmit or communicate personal information about the Tourists to third parties, except as expressly provided by this document.
The Website Administration shall take all necessary measures to prevent unauthorised access to personal information and data obtained during the use of the Website. Protection of personal information is ensured by protection against information leakage, destruction and blocking, violation of integrity and access to information.
We use administrative, management and technical security measures to protect the personal information of Website users and Tourists. The administration of the Website adheres to various standards of control aimed at dealing with personal information, including certain measures to control the protection of information collected on the Internet.
Information regarding personal data may be shared without your or an authorised person’s consent in cases specified by law or in the interests of national security, economic well-being and human rights and, in particular, but not limited to reasonable requests of state bodies entitled to submit applications and receive such data through the Courts.
CHANGES TO THE PRIVACY POLICY
We reserve the right to view this Policy or any of its elements at the appropriate time. Please monitor the relevant changes periodically.
HOW TO CONTACT US
If you have any questions or complaints regarding compliance with this Policy, or if you wish to provide any guidance or comments to improve the quality of our Policy, please send us an email to [email protected]
Rigel Consulting and Tour Facilitator CC (Registered in Namibia at Unit 3, 2nd floor, Ausspann Plaza, Dr Agostinho Neta Road, Ausspannplatz, Windhoek. Company registration number: 208386)
Date of publication of the document on the Website: February 13, 2023.
Current edition: dated February 13, 2023
Terms & Conditions
This page covers the terms of use on which you may use our website. By using our website you confirm that you accept these terms of use and that you agree to abide by them. If you do not agree to our website terms you will not be permitted to access or use our website.
www.rigel-experiences.com is a website operated by Rigel Consulting and Tour Facilitator CC whose registered office is at Unit 3, 2nd floor, Ausspann Plaza, Dr Agostinho Neta Road, Ausspannplatz, Windhoek, Namibia. Company registration number: 208386. Rigel Experiences has tried to ensure that the contents of this website are accurate. However, Rigel Experiences will not accept liability (to the fullest extent permitted at law) for any loss or damage or inconvenience arising as a consequence of any use of or the inability to use any information on this website. Visitors who use this website and rely on any information do so at their own risk. Rigel Experiences does not represent or warrant that the information accessible via the website is accurate, complete or up to date.
Rigel Experiences takes no responsibility for the contents of linked websites and links should not be taken as endorsement of any kind. Rigel Experiences has no control over the content and availability of external websites we may link to. You are responsible for maintaining the confidentiality of your website access information (e.g. username and password). If you believe your access to the website is no longer secure please promptly change the affected access information.
Rigel Experiences will only use your personal information as set out in our Privacy Policy.
Intellectual property
All rights reserved. These materials (including without limitation all articles, text, images, design and logos etc.) are owned by Rigel Consulting and Tour Facilitator CC. We own the appearance, organisation and layout of this website, the underlying software code and the underlying data which are subject to trademarks, copyright, database rights and other registered and unregistered intellectual property rights.
You are permitted to republish our content ONLY in the forms set out below. If you wish to use our content in any other way you must contact us for permission prior to use. You may link pages on our website provided you make clear that you are linking to our website (for example with a link to www.rigel-experiences.com) and not passing off our content as yours. You must not imply that our site is affiliated with or endorses your site in any way.
You may not copy large sections of our website without obtaining our prior permission. You must not copy (other than small sections for personal use), modify, alter, publish, broadcast, distribute, sell or transfer (whether in whole or in part) anything on this website including the underlying software code or underlying data.
For the avoidance of doubt, caching of our site is permitted by a service provider acting in the normal course of its business as provided for in the Electronic Commerce (EC Directive) Regulations 2002.
Website changes
We reserve the right to make changes to our website including the information, services, products or website terms on this website at any time without notice to you. Your use of this website is deemed acceptance of any updates or modifications.
CANCELLATION/POSTPONEMENT POLICY
We reserve the right to cancel or postpone SHEWanders Retreat or related event(s) in our sole discretion. If we cancel or postpone SHEWanders Retreat or event, we will use reasonable efforts to reschedule the cancelled or postponed SHEWanders Retreat or event in a reasonable time from its original start date.
Rigel Experiences is not responsible for airline tickets, hotel costs, other tickets or payments, or any similar fee penalties or related or unrelated losses, costs and/or expenses registrant may incur or have incurred as a result of any trip cancellations or changes. SHEWanders Retreat dates and locations are subject to change without prior notice. Rigel Experiences reserves the right to change any and all facilitators and programming for SHEWanders Retreat or event without notice.